At Zenith Living, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website.

1. Information We Collect

We collect the following types of information when you use our website:

• Personal Information: When you make a purchase or sign up for our newsletter, we may collect your name, email address, shipping address, phone number, and payment details.
• Non-Personal Information: We may collect non-personal data such as your IP address, browser type, and browsing patterns to help improve your user experience.
• Cookies: We use cookies to enhance website functionality, analyze user activity, and personalize content. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, payment, and customer service.
• Communication: To send you order confirmations, shipping updates, and promotional emails if you’ve opted in.
• Improving Our Services: To analyze usage trends, monitor site performance, and make improvements to our website and offerings.
• Legal Compliance: To comply with legal obligations, such as tax regulations and fraud prevention.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted service providers who assist with payment processing, order fulfillment, website hosting, and customer support.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of CoolXTop or others.

4. Data Security

We take the security of your personal information seriously. We use industry-standard encryption protocols, secure servers, and other measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Update or Correct Data: Request corrections to any inaccuracies in your information.
• Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
• Opt Out: Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

To exercise these rights, please contact us at privacy@coolxtop.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

CoolXTop is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of the site after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at admin@coolxtop.com.